Privacy and website use

This notice describes the Mystic Rose Care website features and the external services connected to them. For questions about your information, contact trendafilimistik@gmail.com or +383 44 122 780. This site describes aesthetic services; its content is not a medical diagnosis.

When you contact us through email, WhatsApp or the chatbot, you share the information included in your message. Use these channels for enquiries and arranging visits; do not send sensitive health information or identity documents through the chatbot. Contact the centre about access, correction or deletion of your messages. Identity verification and consideration of applicable obligations may be needed.

The site is hosted on Netlify, which processes technical requests including IP addresses and browser information. The homepage loads the Botpress chatbot and uses an embedded Google Maps map. These providers may receive technical information on loading and use browser technologies under their own policies. A static website does not mean that no data processing occurs.

Reviews are requested from Google through the site’s server function. The review code does not store review text in a database, cookies or local storage. Author images load from Google services. WhatsApp, Instagram, Facebook and map links open external services with their own privacy policies. Retention of messages and technical logs depends on the channel and provider; contact the centre for details concerning your information.

Netlify · Botpress · Google Privacy · Google Maps Terms · WhatsApp Privacy